Privacy Policy

Last updated: October 31, 2025

Service: One Live ID services (incl. former Live Store Accounts)

Document location:

1. https://policies.onelive.me/legal/id/privacypolicy (web)

Check archival versions: https://policies.onelive.me/legal/past

Welcome to One Live ID!

Thank you for registering for a One Live ID!

The operator of the service can be referred to in this document as 'We', the 'Site', 'Us'.

Please carefully read this Privacy Policy before using the website, application, and any services ("Service," "Services") that we operate. We reserve the right to modify these rules, with or without warning.

The Service Provider for this service ("One Live ID") is One Live (onelive.me). The One Live ID serves as an unified account platform for all One Live services and applications. For legal questions, contact privacy@fullmoon.dev. We will respond within 7 to 30 days.

By using any of our services, you are agreeing to our Terms of Use and Privacy Policy.

If you do not agree to our policies, please discontinue using our services immediately.

Data Collection & Bases For Processing Data

We value our users' trust and privacy. We collect and process the following categories of personal data to provide the service:

• Account Information: When you create a One Live ID, we collect your email address, username, password (stored using industry-standard encryption). This information is necessary to create and maintain your account.
• Authentication Data: We collect and process authentication tokens to enable ID functionality across One Live services. This data ensures secure access to connected services.
• Communication Data: We collect records of communications between you and our support team, including emails and support tickets, to provide better customer service and improve our services.
• Technical and Diagnostic Information: We collect crash logs, error reports, and diagnostic information from the authentication system to ensure platform stability and security. This enables us to diagnose and fix problems quickly.

Your data is stored on our servers located within the European Union. We take security seriously and we use industry-standard security measures to protect your account information. Your personal data is stored securely on our servers and is not shared with third parties. We will host your account information for as long as you use the Service. To end your relationship with us, you can delete your account, by emailing privacy@fullmoon.dev with the subject "One Live ID Account Deletion" and the reason for deleting your account. We will reply to your request within 7 to 30 days.

Your Privacy Rights

Under applicable data protection laws including GDPR and CCPA, you have the right to access, correct, delete, opt-out of processing, deletion, withdraw your consent, and port your personal data. You can exercise these rights by contacting us at privacy@fullmoon.dev with the title "One Live ID Privacy Rights Request". We will respond to your request within 7 to 30 days.

Children's Privacy

One Live ID is available to users over the age of 13. We do not knowingly collect personal information from people under that age. If we discover that we have inadvertently collected data from a child under 13, we will delete that information promptly. Parents or guardians who believe we may have collected information from a child under 13 should contact us immediately.

Miscellaneous

If we make major modifications to these service-specific terms, we will notify you and allow you to review them.

One Live ID - One Live, 2025.